Active Incident

Incident Status

Operational

Components

Analytics Beta

Locations

Analytics Beta



June 30, 2022 3:35PM UTC
[Investigating] We're aware of issues affecting the runtime of queries in SQL Data Explorer in UGS Analytics. We're actively investigating the cause but have discerned two key facts to reassure. 1. Billing for SQL execution time is not active at this time. 2. The delay is in the queries finding space to be executed (Scheduling) not in the actual time taken to process (Execution time). Billed time only includes Execution time, not time whilst the query is scheduled.

July 1, 2022 10:18AM UTC
[Monitoring] We've worked with our vendors to identify the root cause and applied a fix. We're continuing to monitor the fix to ensure there are no unforeseen consequences.

Incident Status

Partial Service Disruption

Components

Analytics

Locations

Dashboard



June 30, 2022 11:37AM UTC
[Identified] We've identified a configuration issue that is preventing new users of Data Access from setting up the data sharing with their Snowflake accounts. Users with existing configuration should be unaffected and be able to continue to use Data Access.

June 30, 2022 11:41AM UTC
[Identified] Update - we expect this incident will prevent users from deleting existing data share configurations as well.

Accelerator




Operational

Acquire




Operational

Analytics




Partial Service Disruption

Analytics Beta




Operational

Asset Store




Operational

Authentication




Operational

Campaigns




Operational

Cloud Build




Operational

Cloud Code




Operational

Cloud Content Delivery




Operational

Cloud Diagnostics




Operational

Cloud Save




Operational

Collaborate




Operational

Config




Operational

Distribution Portal




Operational

Economy




Operational

Game Growth




Operational

Game Simulation




Operational

Licensing




Operational

Lobby




Operational

Matchmaker




Operational

Mediation




Operational

Monetization




Operational

Multiplay




Operational

Package Manager




Operational

Plastic SCM




Operational

Reflect




Operational

Relay




Operational

Remote Config




Operational

Translate




Operational

UNet Services




Operational

Unity Dashboard




Operational

Unity ID/Login




Operational

Unity Store




Operational

Vivox




Operational